Severn Auto Repair

5

The whole team at Walt Eger's has been so nice to work with! I took my wife's car in and it had a bunch of things that needed to be done and the Walt Eger's crew gave me a full detailed report of everything and even told me what they recommended to be done now and what could wait which was so helpful. They didn't pressure me into anything and didn't try to sell me stuff I didn't need. I used to work on my own cars a lot (back when I had more free time..) so I understand what needs to be done and what doesn't and they were spot on in my opinion. Im taking all my cars to Walt Eger's from now on!

Steve - THANK YOU for such great review. It is great to know we are aligned on what is needed. Our goal is to guide and educate customers on what works for them based on budget, how long they want to keep the vehicle, etc... We are here when you need us on your terms. Thanks again.

- Walt Eger's Service Center
5

First time at Walt eger’s, for routine maintenance. Staff friendly and informative. Shuttle was helpful.

Hi Beverly, This is Bruce Spencer, Owner. It is great when a first time customer takes the time to write such a nice review. I will share this with our team. Please know, this motivates all of us to take care of the next customer...every day. Positivity brings positivity. :-) THANK YOU

- Walt Eger's Service Center
5

I want to specifically recognize the outstanding service we received from James at Walt Eager Service Center. His professionalism and superior customer service truly set the experience apart. From start to finish, James consistently kept us in the loop regarding our vehicle. He provided clear updates, explained everything thoroughly, and made sure we understood the status of the repairs every step of the way. That level of communication gave us complete confidence and peace of mind. What impressed us most was his attention to detail and efficiency our car was ready to go the moment we pulled up. That kind of preparation and respect for our time speaks volumes about his commitment to customer satisfaction. James exemplifies what exceptional service should look like. We truly appreciate his dedication and highly recommend working with him.

5

I cannot recommend Walt Eager Service Center highly enough. In an industry where trust means everything, this team stands out for their absolute honesty, professionalism, and commitment to doing what’s right for their customers. From the very beginning, they were transparent about what my vehicle truly needed versus what could wait. There was no upselling, no pressure — just straightforward, knowledgeable guidance rooted in integrity. They took the time to explain repairs clearly, answer every question thoroughly, and ensure I felt completely confident in the decisions being made. Their communication was exceptional, their workmanship was top-tier, and their customer service was second to none. It is rare to find a service center that combines technical expertise with genuine character and honesty the way Walt Eager does. If you are looking for a trustworthy, reliable, and customer-focused automotive service center, Walt Eager Service Center is the gold standard. I would confidently recommend them to anyone. Nick T.

5

I used W Eger years ago when I needed a repair on my old Yaris and they were wonderful. So I took my current Toyota vehicle in for oil change/maintenance and again good work. My husband and I really do appreciate them. We will be back.

Thank you Julie. From oil changes to repairs, we are here to help. Our fam loves Toyotas too!!

- Walt Eger's Service Center
5

Hi Kayla ⭐️⭐️⭐️⭐️⭐️ - Love it!! Thank you.

- Walt Eger's Service Center
5

I've been doing business with Walt Eger's for close to 30 years. Every experience has been exceptional. Couldn't find a better service center.

Mr Warner - Thank you so much. I have been the owner for coming up on ten years. Walt and I just worked out another ten year lease this past weekend so we are here when you need us! By the way, Walt is doing great!!! See you next time.

- Walt Eger's Service Center
5

I had been loyal to another service shop that specialized in Honda vehicles. However, the owner who is a friend has stepped back from the day-to-day operation and in recent years I dis not feel the personal touch and quality of service was the same. I switched to Walt Eger because I know and trust the owner and knew its reputation for delivering top-notch service. Also, it is closer to where I live. My first experience with Walt Eger was exceptional and I particular appreciated working with service technician James Bowen. I am now a loyal customer and my family members will be as well.

Bill, Thank you so much for making the switch...and calling out James. Our customers love him. We promise to work hard for your family on every visit to keep you safe and to create a plan for "your fleet"! See you next time.

- Walt Eger's Service Center
5

These guys are Awesome!! Fast, dependable service and so helpful answering questions.

Hi Kim - Thank you so much! We work hard to make sure you are informed and we are on the same page with what YOU want for YOUR vehicle. Nice to know we are achieving that. Have a great day.

- Walt Eger's Service Center
5

Fantastic service, Truck was fixed within 48 hours for an issue that other places told me might take weeks

Hi Matt - So glad we could get your truck in and out quickly. We have a large shop and a team ready to serve. Thanks for the great review and we are here when you need us next. Take care.

- Walt Eger's Service Center